CHANGE TALK
Preparatory Change Talk
Desire (I want… / I wish… / I hope… / I’d like…)
Ability (I could… )
Reason (I will… / would… be able to get the project done)
Need (I need to… / I must… / I have to… / I’ve got to…)
Mobilising Change Talk
Commitment ( will do X / I’m going to do no the weekend)
Already there (I’m ready to do this)
Taking Steps (I have… bought some walking shoes)
FIVE EVOKING QUESTIONS
Why might you want to make this change?
How might you go about it in order to succeed?
What are the three best reasons for doing it?
How important is it for you to make this change and why?
[summarise what’s been said]
So what (if anything) do you think you’ll do?
.
SCALING QUESTIONS
Importance
“On a scale of 1-10 (or 1-100)…”
“How Important for you is this change?”
“Why aren’t you 1 or 2 numbers LOWER”
“What would have to happen for you to be 1 or 2 numbers HIGHER“
Confidence
“On a scale of 1-10 (or 1-100)…”
“How Confident are you that you’ll be able to do this?”
“Why aren’t you 1 or 2 numbers LOWER”
“What would have to happen for you to be 1 or 2 numbers HIGHER“